Resolution Center

[Nurseev]

I am trying to fill out a dispute claim and I have hit a snag.  Where they say "enter the link of the item you purchased below", what are they asking for?  I have tried everything with out any results.

[PayPal_Adrian]

Welcome to the boards!

The Resolution Centre is asking for a URL (web address) of the listing, ad, or page where you purchased the item from.  For example, if I had bought this item:

http://www.ebay.ca/itm/Disneys-Christmas-Carol-Blu-Ray-Disc-Only-No-DVD-/130490917799?pt=US_DVD_HD_D...

And was now filing a dispute, I would provide the above link.  This allows our disputes teams to accurately respond to the claim and make sure the best decision is reached.

Thanks!

Adrian