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Moved from Canada to US unable to change address and banking info

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whitebuffalo
New Community Member
Posted on

I am trying to change banking information. I was able to add a new bank account but cannot add my US credit card or address. Help!

5 REPLIES 5

Moved from Canada to US unable to change address and banking info

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PayPal_Adrian
PayPal Employee

whitebuffalo -

 

If you've moved down to the US, you'll want to open a US PayPal account.  This will allow you to add the address and credit card without any issues. 

 

Hope this helps,

 

Adrian

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Moved from Canada to US unable to change address and banking info

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lisakin
New Community Member

I am having the same issue. I see where to change the address but there is no option for STATE, it only shows Province. How do I change my old Canadian address to my new US address?

Moved from Canada to US unable to change address and banking info

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PayPal_Olivia
Moderator

Hi lisakin, and welcome to the forums!

 

Your situation has the same resolution as whitebuffalo's. If you reside in the US, you will need to close your CA account and open a new US PayPal account.

 

I hope this helps!

 

Olivia

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Moved from Canada to US unable to change address and banking info

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bleryt
New Community Member

I have a Canadian and an American address. Why can't I add an American address to my account to ship there? I only have the one credit card.

Moved from Canada to US unable to change address and banking info

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erobinson13
Contributor

I am having a similar problem.  I've moved temporarily from Canada to Australia.  I wish to have two Paypal accounts with two different credit cards.  The FAQs say that I am able to do this.  However I only have one email address and want to access both accounts through the same email.  Can I do this?

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