won't allow me to confirm my bank

chip_us
New Community Member

I've received the 2 small deposits but now when I go to my Wallet and get this message:

We sent 2 small deposits (less than $0.50) to your Personal Checking ••••XXXX account and retrieved them in 1 withdrawal. Confirm bank

 

I click the Confirm bank link and it just reloads the same page over and over. I've tried it in Chrome and IE and neither solves the problem. I know I need to enter the amounts of the 2 deposits but for the life of me, the page never comes up for me to enter the info. Help please!

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2 REPLIES 2

kasmuh
New Community Member

It's really annoying, but when I do it on the app, it works fine.

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trance424
New Community Member

 case anyone else runs into this problem, I used the PayPal messaging system. If you go to the Contact Us page there will be a pop up that asks if you want to chat. It was able to confirm my bank account through that. 

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