Welcome to the community! I'm sorry to hear that you're having trouble transferring your funds to your bank. As your profile shows that you are in Canada another option would be to add a U.S. bank. Here's an article from the Help Center on how send and instant transfer using U.S. bank. If you have additional questions, I would suggest you contact us to provide additional details. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.
