why have I been on hold for 65 minutes!

Sian6
New Community Member

I have been told that to resolve my account and start being able to withdraw funds, I have to speak to a person. But I have been on hold for over an hour! Does anyone have any experience of this and is able to tell me when the call is likely to be answered. We are a small business wanting to use Paypal as our ecommerce payment engine. Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sian6

 

Stick it on loudspeaker for a few hours until they pick up or........


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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