why can't I get a check from paypal?

cases
New Community Member

I've used Paypal for years, get a check sent to me most months and have had this problem periodically.  When I click to accept money, the site offers the options of "sent me a check instead" but when I click on it, it only has two options (immediate or 2-3 day) to transfer funds to my bank account.  I've done the usual that has helped in the past, clearing cookies, using a different browser, but it's been over a week now and it's still the same results.  No answers from messaging paypal and I can't get through through the phone call process to actually talk to someone.  Any help would be appreciated.

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