sold game account

Eliso
Contributor
Contributor

Hello, i sold my game account but my money is on hold so  i asked help to support and they told me add tracking info  what should i put there Shipped or  something else

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Eliso

 

If its a virtual transaction then you can't add tracking and will probably have to wait 21 days.


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Eliso
Contributor
Contributor

@kernowlass so on all transactions like this i should wait 21 days or there is something i could do ?

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nevadasmith
Advisor
Advisor

3- 21 days,mark it shipped may help/

or send a thank you note with tracking,domesic first class is 2.66

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nevadasmith
Advisor
Advisor

@Eliso wrote:

@kernowlass so on all transactions like this i should wait 21 days or there is something i could do ?


you can pray there is no dispute of item not received as there is no seller protection for digital/virtual goods and goods you cant prove u shipped with tracking  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nevadasmith

 

There is 'some' protection for an item not received dispute for virtual transactions.

The only time there is no seller protection is for a chargeback or unauthorised transaction dispute.


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