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In general, when you receive a transaction for Goods and Services, funds may be placed in your Pending balance for 21 days. This is practised in the effort to provide a safer and protected online payment environment for both the buyer and seller. This process helps to prevent losses, by keeping your money secure. It also makes buyers feel safer and more likely to return and purchase again. If the amount is not automatically released 24 hours after the delivery, it may be that the tracking number used does not belong to an integrated carrier, or that the transaction is considered high-risk. In that case, the amount will be held for 21 days.