send a payment

tungng
New Community Member

hello,

i want to send a payment to my friend but i cannot. When processing, paypal sent a digital-code to confirm by email, and then i entered that yet paypal notified that  it cannot confirm it's me. So can you give me reason why this is?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @tungng,

 

I'm sorry to hear you're running into some difficulty sending that payment. At this point I would recommend reaching out to our Customer Support for further assistance. They'll be able to review your payment attempt and provide the best solution available. 

 

Thanks!

 

 - Jon K

 

 


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