refund was still pending

[jayann19]

i have 2 refunds pending from the seller its mention a  date to process but until its not been clear the refund and still pending anybody can give me advice about this thanks

[kernowlass]

@jayann19 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund

Date given is an estimate dependent on the banks processing times.