refund not reflecting on my paypal accout or debit card

NAYRGEE
Contributor
Contributor

hi! i have been refunded and It has not reflected on my bank statement or my paypal balance. what could be the problem

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@NAYRGEE

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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NAYRGEE
Contributor
Contributor
Yes, I am not in the US at the moment. So how do I speed up my refund? Emailing PayPal isn't helping because they are not replying at all.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@NAYRGEE

 

You can't speed it up, you wait for the refund to complete.


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NAYRGEE
Contributor
Contributor
Usual time frame?
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kernowlass
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Esteemed Advisor

@NAYRGEE

 

Try re-reading my first reply to you.


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