reference

[Erika67]

On April 15, I referred 4000 pt to peypal.He hasn't arrived since.In the correspondence center they were told that they did not see any reference on that day.However, my bank took the money off my account.What can I do?

Somebody help me.

[PayPal_Cristina]

Hi @Erika67,

Thank you for your post!

I am sorry to hear about your issue. It may take a few days to be completed. Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

I hope this helps.

Cristina

[Erika67]

My problem is still not resolved.I have been contacting the message center since 19 April.

These data are requested.
Transfer ID / Customer Reference ID:
Date of Transfer:
Amount and Currency of Transfer:
Last 4 digits of Bank Account Number:
Name of Banking Institution:
Full Name of the Bank Account Holder:
Method of Top Up (for example: online, through an ATM or bank):

I sent the data, but I didn't get help.

They say they don't see anything.

Since then, this data has been processed twice, but nothing happens.

I would like to have the money on my paypal account.

I hope you can help.

[Erika67]

My problem has not been resolved. I don't get help. They ask for the data again every day, but they don't do anything. I've sent all the data up to 4 times and now they're asking for it again. Is this help?