"Sorry something went wrong, try again later" - Withdrawing money.

Siqural
Contributor
Contributor

Hello, I am business user on PayPal since years and I have been withdrawing the money all the time without any problems, but since yesterday around 3 PM GMT+1 I am not able to withdraw my money, because of error "Sorry something went wrong, try again later" - I don't have any limitations on my PayPal account, neither have had any problems with it, but it's really frustrating, since the money is still coming in there and I can't withdraw it for any reason..

I've never had any disputes either, it's clean bussnies account. 

 

The account has only bank account linked to it, as I am not user of any credit cards. Please, help me out here and I will appreciate any help with solution.

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1 ACCEPTED SOLUTION

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Solved

Siqural
Contributor
Contributor

Hello, apparently I have found the issue!

 

All I had to do add money from my bank account / Credit card to PayPal balance, therefore PayPal could most likely indetify my bank account once again for security reasons. 

 

I sent 50 Euro from my Bank account to PayPal Balance via Giropay (Normal transfer works too) and after 15 minutes I was able to withdraw all the money again, it had to go through 24 hours security check, but after first withdraw I am able to withdraw money all again without 24 hours waiting.

 

Hope it helps! 

 

The amount doesn't need to be 50 Euro, it can be 5 Euro

You may need to do three new transactions via PayPal with the money you sent to confirm. But after that, it works!

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3 REPLIES 3

Avi2020
PayPal Employee
PayPal Employee

Hi @Siqural,

 

I'm sorry to read about the issue you're having.

 

Please try to withdraw using the same device you've always used from the same IP address if possible.

 

You can see a previous post about the same issue here.

 

Thanks,

Avi

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Solved

Siqural
Contributor
Contributor

Hello, apparently I have found the issue!

 

All I had to do add money from my bank account / Credit card to PayPal balance, therefore PayPal could most likely indetify my bank account once again for security reasons. 

 

I sent 50 Euro from my Bank account to PayPal Balance via Giropay (Normal transfer works too) and after 15 minutes I was able to withdraw all the money again, it had to go through 24 hours security check, but after first withdraw I am able to withdraw money all again without 24 hours waiting.

 

Hope it helps! 

 

The amount doesn't need to be 50 Euro, it can be 5 Euro

You may need to do three new transactions via PayPal with the money you sent to confirm. But after that, it works!

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Avi2020
PayPal Employee
PayPal Employee

Hi @Siqural,

 

I'm happy you've managed to resolve the issue! 😊

 

Best regards,

Avi

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