" PP 1234 CODE 1234567895 ON "?

adelezhou24
New Community Member

We were charged $2.45 on Nov 24. And the card statement showed"PP 1234 CODE 1234567895 ON" . Due to privacy, the number is not real.

 

 

Thank your for your help

 

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@adelezhou24 

 

How are we supposed to know the answer to that one?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

1970Canuck
New Community Member
I am going to report PayPal as fraudulent charges because they found a way to take 2.45$ from my Visa that isnt active and took it from my bank
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@1970Canuck 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.