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"Cant confirm it's me" when trying to transfer from paypal balance to card.

Joshxx991
Contributor

"Cant confirm it's me" when trying to transfer from paypal balance to card.

I logged in (using mobile app on android), and it forced me to verify my email and card number again. Then I had to link my thumbprint again. After all that I tried to transfer money from my balance to my debit card, and I get an error message saying that it couldn't confirm it's me. How do I fix this?