please check your information and try again

gabrielvgs
New Community Member

Hello there! 

I want to transfer founds from my wallet to my credit card but when I press the last "Next" it appears a message like " Please check your information and try again" 

 

Please help me... i need that money xD

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1 ACCEPTED SOLUTION

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Solved

MJE2
Contributor
Contributor

Before you hit the last “Next” you have to actually type in that amount you want to transfer.  

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13 REPLIES 13

kernowlass
Esteemed Advisor
Esteemed Advisor

@gabrielvgs 

 

Have you verified the card with the 4 digit code sent to your card statement when you added it?

Does the billing address of your card match the address on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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MJE2
Contributor
Contributor

I am having this problem too!  WTH... I need my money!

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Solved

MJE2
Contributor
Contributor

Before you hit the last “Next” you have to actually type in that amount you want to transfer.  

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tonyp11
New Community Member

thanks, yes type in amount, and stop hitting head on wall like i did 🙂

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Temp20220905B
Contributor
Contributor
Account link to Please check your information and try again.
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ecigan
New Community Member

Doh! Thanks!

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Sretviche
Contributor
Contributor
Thank you so much
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glendaracal
Contributor
Contributor
I updated my information and I even went to bank where I link my PayPal but still the same. I don't have that box where I type the amount anymore, I used to do that process before but I don't know where to type the amount now before NEXT, I felt so bad I just want to get my money, thanks for your help
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Mpho4
Contributor
Contributor
look what I get when tryingto transfer my funds to my bank account "Please check your information and try again".
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