payments pending

tessjs
Contributor
Contributor

I have several payments for purchases from my Etsy business that have been pending for several days. In fact I just had to cancel a purchase because the buyer was unhappy with the delay and the glitch. I have been using this account for my business for many years and this is a first. Is this a current problem that is also happening to others?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tessjs

 

https://www.paypal.com/us/brc/article/funds-availability

 

Reasons why you may have returned to the hold as per link above possibly are >>>

1. New seller.
2. Not sold for a while and returned to selling.
3. Dipped star ratings on ebay.
4. Recent buyer disputes.
5. Selling on a different email address or ebay i.d.
6. Suddenly selling a high cost item against normal selling history?

If its none of those then your best bet is to contact Paypal customer services to ascertain why.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@tessjs

 

https://www.paypal.com/us/brc/article/funds-availability

 

Reasons why you may have returned to the hold as per link above possibly are >>>

1. New seller.
2. Not sold for a while and returned to selling.
3. Dipped star ratings on ebay.
4. Recent buyer disputes.
5. Selling on a different email address or ebay i.d.
6. Suddenly selling a high cost item against normal selling history?

If its none of those then your best bet is to contact Paypal customer services to ascertain why.


Advice is voluntary.
Kudos / Solution appreciated.
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