payment recieved

[ladownes]

hi, can someone please help me. im not new to paypal have had an account for ages. all my payments have been put on hold and i understand the 21 days situation so thats not what i need to be told. ive updated the shipping, she has received the item so why can i still not get hold of money. its driving me crazy as i have to wait everytime, when will this stop and nothing will. be put on hold. also ive called paypal before but i cant find the number again can someone direct me as i need to speak to some one 

thanks, merry christmas x

[kernowlass]

@ladownes 

The hold stops when paypal feels you have become an established seller and that has to be individualised for each seller.

When funds are released.
1.
Normally funds are released when tracking shows delivery of the item to the buyer + 1 day as long as you used one of Paypals approved shipping carriers / Paypal shipping.
2.
If you don't send with tracking then funds are released at 21 days.
3.
If you are selling items to be collected / virtual items / services or where tracking is not used then you can mark the transaction as processed/shipped and the buyer 'may' have the option to confirm receipt of item or service on their Paypal account. IF the buyer agrees to do so and IF the option is available to them funds may be released earlier for you, however that is not guaranteed and you may have to wait the full 21 days.
4.
If its an ebay sale then funds from ebay may be released earlier with positive feedback.