payment on hold

Temp20210511A
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Hi there ,i recently sold an item via paypal goods and services -i paid extra shipping fee to make sure the item arrives with no issues,i used royal mail special guaranteed delivery by 1pm i have all evidence of it being signed for too -but now my payment is on hold and the third party is saying she hasnt recieved it .I have updated the shipping on paypal too with tracking information but my payement still has not been released .

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yaziduyahuza
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help me
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