payment on hold

[mburgess]

This has probably been asked a million times already but I just sold a phone case on ebay, got paid and its been on hold for 3 weeks. Will the hold come off on its own or do I have to do something?

[kernowlass]

@mburgess 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.

https://www.ebay.ca/pages/help/pay/payment_hold.html