payment on hold but buyer picking up

[lauwill]

I have just sold something on ebay but the payment is on hold and the buyer is picking it up, so I can't give any tracking info or get it confirmed that way.

I wanted cleared funds before I hand over the item, its not a small amount, its for £900

[kernowlass · Accepted solution]

@lauwill 

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.

Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.

That way you have cash in hand / no wait / no fee / no risk of a dispute.

[lauwill]

Awesome advice, 1st time selling so still learning. Thank you