need help ASAP. new account can't link debit card

Ana313
Contributor
Contributor

Hi everyone. I have a huge problem. I tried opening a paypal account a few months ago, but accidentally entered the wrong email address and did not notice it until it was too late. I had already linked my debit card with the account. Just a few minutes later i realised what had been done and got so scared i closed the account all together. I did not deal with paypal after that, but now i needed an account for business reasons. I created this new account with my correct email address but it won't let me link my debit card with it. It is probably still linked with that old closed account. I emailed paypal and i am waiting for a response. Does anyone have any idea what can i do? if there's anything i can do.. I'm afraid there's nothing to be done.. 😞 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ana313

 

Your supposed to remove all cards / bank accounts before you close an account.

Customer services 'may' be able to remove it for you but you have to contact them direct.


Advice is voluntary.
Kudos / Solution appreciated.
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