my money is in HOLD

kiddkatt
New Community Member
I have had $475 from sales sitting on hold for months! I have called 4 times and NO ONE can tell me why or when my money will be off HOLD. I am very frustrated and angry! Can someone out there help me? Who should I be speaking to about this?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@kiddkatt

 

Customer services.


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kiddkatt
New Community Member

@kernowlass wrote:

@kiddkatt

 

Customer services.


@kernowlass I have called customer services 4 times! they do not have an answer for me and they say they don't know when it will be released!! I need escalation here!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kiddkatt

 

You asked who you should be speaking to.

You should be speaking to customer services is the answer to that question.


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