my card is on another account that isn't mine

DaneFromEnds
New Community Member

My debit card is linked to a paypal account that isn't mine, and I don't know how to remove it. I don't know what account has my card info on it, but it means I can't add my card onto my account. Is there anyway to remove my card remotely from accounts that I don't have access to?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DaneFromEnds 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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