money pool
suraj3445
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Posted on
Mar-23-2021
03:57 AM
hi
my account is blocked since 10months. i have a balance of EURO 300 in my money pool. I cannot withdraw this money. I had called customer service almost every week. Every time they say it will be okay in 72hours. I am getting this same answer since 3months. But still i cannot withdraw the balance amount from my Moneypool. Hope this issue can be solved as soon as possible.
suraj
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Add or withdraw money
1 REPLY 1
kernowlass
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Mar-30-2021
04:05 AM
Is the account in your legal name and are you over 18?
Do you have a linked funding source to withdraw the funds to?
Why is the account 'blocked' is it some sort of limitation?
You have a German account so do you live in Germany?
Advice is voluntary.
Kudos / Solution appreciated.
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