money held

leanne19755
New Community Member

hi, I sold a few things on ebay about 2 weeks ago, one lady bought 4 items together, I sent the items the next day, the lady got them the next day and left great feedback but over a week since and my money is still on hold until 29th, I bought some stuff and now cant pay for it as MY money is still not availible, help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@leanne19755 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...


Advice is voluntary.
Kudos / Solution appreciated.
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