missing payment

jaidel0131
Contributor
Contributor

I transfer my fund from Paypal to Eastwest Bank last Nov 13, transaction is already completed. I got an email that the money should be there on the bank Nov 19 but until now the money is not yet showing there.

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@jaidel0131,

 

bank transfer can take anywhere between 1 to 5 business days to complete.  If the funds have still not been received to your bank account after 14 business days, I recommend contacting our customer service teams for further assistance with requesting a trace on the missing withdrawal.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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