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missing money

VijithaGayan03
New Community Member

missing money

there is question about missing balance. .i Refunded one payment (one order canceled) . . . .when it does,my pay pal balance IS 39.89 U S D AND on Hold 36.27 U S D(this was that canceled order payment). . . . but my pay pal balance (36.55 U S D)was missed with no reason. . when i checked, it had 3.55 U S D. .WHAT WAS HAPPENED MY MONEY. . ??