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linked ebay account

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Contributor

linked ebay account

My paypal and ebay account are linked.  My paypal card details are correct.  When trying to make a purchase on ebay today I am getting a login paypal details then add card details.  I have tried but still pop up keeps coming up and I cannot make purchase.   I have never had this problem before.  Ebay account says that it is linked to my paypal.    Not sure what to do.

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Moderator

Re: linked ebay account

Hi @rollita9,

 

It sounds like you may be encountering our internal security, which is preventing the payment due to risk. If that's the case, you'll either need to add a different payment method to try the payment again or try at a later time. I apologize for any inconvenience this may cause.

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

3 REPLIES 3
Highlighted
Moderator

Re: linked ebay account

Hi @rollita9,

 

It sounds like you may be encountering our internal security, which is preventing the payment due to risk. If that's the case, you'll either need to add a different payment method to try the payment again or try at a later time. I apologize for any inconvenience this may cause.

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

Contributor

Re: linked ebay account

thank you.  I did indeed try the following day and payment was accepted. 🙂

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Moderator

Re: linked ebay account

Hi @rollita9,

 

Thank you for coming back to let us know that the issue was resolved! I'm glad to hear it's working now!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.