i cant withdraw or transfer to my bank account

[Abbi_29]

i cant withdraw or transfer to bak account? i tried to call and email them, 

[Imsubh]

Hi @Abbi_29 

Welcome to community and thank you for the post.

Sorry for the inconvenience caused, I understand that you are not able to withdraw the funds, so there might be some issue for this. I suggest please try to withdraw it from web browser and before that please clear the cache and cookies. 

I hope this helps!

Imsubh