i cant renew credit card

hrzo
New Community Member

Hi
I cant use my pay pal account ,the system does not let me renew my bank card(says we not able to complete transaction at the moment ,please try again later)also for some reason iI can not change my home adress because I can not change my bank details in my wallet.Bank card works perfectly well elsewhere
Would be grateful for your help.

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1 REPLY 1

PayPal_Shawna
Moderator
Moderator

Hi @hrzo,

 

Thank you for visiting the Community Forum.

 

I'm sorry to hear that you're unable to link your bank card and update your home address. This can happen for several reasons. Here are some Help Center articles I would recommend reviewing: Why can't I add my credit or debit card to my PayPal account? and How do I change my street address?

 

 

If you're still running into issues after that, I'd recommend reaching out to our Customer Support to research this a bit further. You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

I hope this helps!

-Shawna

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