i can't withdraw money from my Balance to my credit card
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Hello everyone , I'm facing an issue with my PayPal account , this month auto withdraw to my credit card didn't occur , it was working before for a long time , i decided to make a manual withdraw and it didn't work and the message is ( Sorry, something’s not right. Please try again later. ) , i tried for 4 days and still see the same message , also i have this pop up message in my summary page ( April 15 is fast approaching, but there’s still time to download and submit your tax documents from our tax center. ) , i live in Egypt and my credit card also from Egypt , i don't have any tax documents for working online and the card was working fine before , i tried to fill all the information in my account settings page and still not able to withdraw the money , i tried to edit my card from account settings ( i was going to remove it and add it again ) , but when i click on edit it redirects me to a page with message ( That page can’t be found ) , i sent 2 messages one using email and the other using the new UI feed back message but i didn't get any response till this moment , i really don't know if it's an account problem or card problem , the account is clean and there is no suspicious activities on it, all the transactions are small amounts like 100$ , if you experienced such a problem can you please give me an advise , thanks in advance
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Hi @mahmoudow,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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