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i am having issues withdrawing my funds to my US Bank Account and also can't send out payments

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i am having issues withdrawing my funds to my US Bank Account and also can't send out payments

I was able to withdraw funds to my US Bank Account, but as of today 11/01/2019 i am having issues sending out funds or withdrawing, i always get this error message "Sorry, we need more information, please contact support" i checked my resolution center, and made sure i replied to all information's been requested, and after submitting all information's needed, i got a message saying "Thanks for providing all info blah blah, your account is back to normal... But unfortunately, the error still exist, please help out, i have  contacted customer service, still no hope, my PayPal account is United Arab Emirate.