how do I clear security issues trying to add a new bank account

catty999
New Community Member

The problem: when trying to add another bank account and after it acknowledged the new account no. to add (Ie you were successful getting into my bank) you wanted a mobile number to continue  (I forget exactly what step but you hadn't yet add/delete money into my account ).  My mobile phone was having difficulties receiving/transmitting) and after I hit the resend tag several times, the process seized up on a security problem.  There was no option to use an email address as I had earlier in the process. I since logged into my bank (ie no problems on that end). How do I fix this? Thanks. 

Note: My previous bank account is still listed in paypal

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