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help me

New Community Member

help me

Hi,

i'm facing a problem and i dont know how to solve it. I recently completed a payment to buy an item through PayPal but eventually i had to return it back. Paypal sent me a message that i have a money return but my paypal balance is 0,00 euro. Why is this happening ? Is there something that i need to do to get my money back? Also i know that my money is not in my debit card either.

 

Thank you.

2 REPLIES 2
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Contributor

Re: help me

IF YOU USE A CARD,THE $$ GOES BACK TO THE CARD,IT COULD TAKE DAYS TO SHOW UP.

NOT FAMILIAR WITH Greece,but this is how it works in US

Contributor

Re: help me

Hi,

Kindly be a little patient, money will reflect in your account after a while. Should it fail to reflect you can email or call paypal customer service, they will resolve the issue immediately.

 

Thanks

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