help me please.. cant transfer money to credit card

alvin007
Contributor
Contributor

"I linked a visa debit card to my account and I have successfully transferred money onto it several times before . However, today when I tried to transfer some money onto it it did not show up as an option on the withdrawal screen?? instead it gave me the option to link an eligible card , even though the card is still linked to my account .

i tried re-entering my card info but no dice . is something , all of a sudden , wrong with my card or is it a bug or something?? i would really like to eat something today lol" this is from 2018.... and i am having the same problem

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@alvin007 

 

Has your card expired and needs updating?


Advice is voluntary.
Kudos / Solution appreciated.
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alvin007
Contributor
Contributor

@kernowlass no.. everything seems fine with my card and I even tried other cards but it did not work. I can see that the card is linked in the main menu but when I press the transfer button it sends me to a "link your card or bank" page

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