gcash cash in thru paypal

razzelleresma
Contributor
Contributor

i recieve a text 1/2 Sorry, you are not allowed to do this transaction. Please call 2607 for assistance. about my paypal until now its not reflecting the cash in i made to my gcash its been 24 hours ago since i cash in my account is verified and theres no problem.. what happen to paypal. how this be happen my account is verified .

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42 REPLIES 42

unicaji
Contributor
Contributor
I have the same issue today. 😡 Nakakawala ng pasensya..
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FrancesClaire
Contributor
Contributor

Having the same issue  and receiving the exact same message. Tried sending another transaction and still getting the same message.

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Brayn
Contributor
Contributor

I thought I was the only one! This is totally frustrating and GCash customer service isn't replying to me at all. I lost my money and I don't even know if I'm going to get it back. I filed a dispute though

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erey
Contributor
Contributor

Hi,

 

Were you able to get your money back?

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jayceegee
Contributor
Contributor

I have the exact same problem, and I even made another transaction again just to try if the cash-in problem was resolved. As of now, my first transaction amount has been returned to my paypal acct... still waiting for the second one. My advice is to file a dispute to paypal to get their attention quickly.

 

Now my problem is should I still try cashing-in again or not.

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edvince143
Member
Member

how many days did your money was refunded back to your paypal account? Did you escalate into claim after filing a dispute?

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edvince143
Member
Member

Did you get your money back to your paypal account?

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strangefuzz
Contributor
Contributor

any update on this one? also have the same problem

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strangefuzz
Contributor
Contributor

alright, so i just got an email from paypal

"G-Xchange, inc. just sent you a refund"

after i posted this thread on gcash facebook... geez, i'm hesitant to do another cash in again.. 😕

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