I returned something I purchased with PayPal on ebay. I got an email showing that I had been refunded. It shows on my PayPal account that they money went to bank? It does not appear in my wallet, which I thought is where it goes before "I" transfer it to the bank? Anyone have this same problem? I've checked bank online...and it's not there!
Hi @slackp11, Welcome to the community and thanks for posting. Please visit the link below as I am sure this will help regarding your refund concern. https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212 I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though).
