ebay hold

[ladonn-495]

hello, someone bought something from me on ebay and left a positive feedback but my funds are still on hold. anyone have any clue how to fix this?

[Teslafan101]

upload tracking ,once delivered,it will be released 3-21 days.

[ladonn-495]

the item has already delivered it was digital, they gave me positive feedback and marked as received but funds are still on hold.

[kernowlass]

@ladonn-495 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

If its digital you may have to wait 21 days.

Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html