check never arrived

ericplasencia
New Community Member

I had a check mailed to me from paypal and it's been 14 business days (since jan 2nd) and never arrived or got lost in the mail.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @ericplasencia,

 

I'm sorry to hear that you have not received the check withdrawal. If the check has been lost in the mail, you can contact customer service to request that the check be stopped so a new check can be issued once the stop payment is completed.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps!

 

Olivia

 

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