cash pending

hayabusa1300r
Contributor
Contributor

Hi - I have a refund from a art show cancellation, they refunded me 500. it show in my paypal account as pending its been nine days, i messaged somebody 3 days ago they said i would have it in 24 hours? this was 48 hours ago, please help thanks, call me if u want[Removed. Phone #s not permitted]/p>

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hayabusa1300r 

 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund


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