cant withdraw my money ??

mertisltd
Contributor
Contributor

hi guys!

 

my paypal account was closed last year with some money in it, they said later that i could withdraw themoney afoter 180 days.. its been over a year now, and i still cant withdraw the money, and the support from paypal is none, no contact nothing.

 

what should i do ?

 

thanks

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mertisltd 

 

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@mertisltd 

 

Normally you can withdraw the funds post 180 days as long as you are over 18 AND the account is not in a fake name.

If neither apply then contact customer services, can't give you any options as you haven't bothered to say what country you are in.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

mertisltd
Contributor
Contributor

i can't withdraw the money tho 😞

the company is from bulgaria and they haven't given us any specific reason for why they closed the account.

 

abd i tried to reach customer service over paypal but no answer last few times. and i can't seem to find any direct support email to reach them.

 

thanks

Login to Me Too
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mertisltd 

 

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jessie231
Contributor
Contributor
me too, it says "it's less than the minimum" this is **bleep**ing fraud.. paypal is fraud! they don't want to give our money!!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.