Have you withdrawn funds before? Are you withdrawing to a bank account or debit card? What error message are you getting? Have you verified / confirmed your bank account? Are the funds cleared and not pending? Are the funds in your countries currency? Is the bank account in exactly the same name as your paypal account name?
Advice is voluntary. Kudos / Solution appreciated.
Finally got an answer after days of agent chat. Seems there's a bug at their end and it's because the card I was trying to transfer to wasn't eligible but still showing up as a valid card to send money to. Needed to add a different card and go through the verification game. This was the reply that helped where they admit the bug.
Annabelle
9 Jul 2020 8:25 AM
I have checked the screenshots that you have sent and normally ineligible debit/credit cards will not show up as your option. It's possible that it is a system glitch.
I know your time is important, one way to check for the best appropriate action to your problem is available at our Help Center, you may visit https://www.paypal.com/uk/smarthelp/home.
