bizzare stuff

Dias05
Contributor
Contributor

Hi everyone. I linked my new card to the account, because my old one expired. I sent 4 digit code as the asked, submited everything to verify card,
but when i try to transfer funds to the card i get "Right now, we’re not able to transfer the funds to your bank."
And i also have red bell notification that asks me to verify my credit card, which i do successfully, and then im just sent to
main screen and i still have this red bell, as if i never answered it.
This is bizzare.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dias05 

 

If its a new card belonging to the same ACCOUNT as the old card, then you just need to update it and not add it as a new one.


Advice is voluntary.
Kudos / Solution appreciated.
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Dias05
Contributor
Contributor

can't do that. in Kazakhstan they don't update old cards.

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55cadik77
Contributor
Contributor

hi, i am trying to link my card to transfer my funds to my bank account but the sytem doesn't let to add it. always declining. which bank card were you using, i may need to get a new card if my bank is not eligible to use here. thanks in advance!

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