bank account problem

Tipaccio
Contributor
Contributor

hi, i have a big problem with my account.
i try to add my bank account, paypal do the transfer (send me around 0,10 chf).
but now, when i click on "confirm bank account" a blank page opens.
this probem continues for 2 month ago

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3 REPLIES 3

Attez
Contributor
Contributor

I have the exact same problem..

 

When I received the transaction from PayPal, I clicked on "Confirm bank"

2019-03-12 08_21_54-PayPal_ Wallet.png

 

But then appears only a blank page:

2019-03-12 08_23_00-PayPal_ Wallet.png

I tried it with my Phone, Laptop and several other internet browsers and nothing worked out.

 

I hope they resolve the problem..

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PayPal_Martina
Administrator
Administrator

@Tipaccio

@Attez

 

Hi there! 

 

Thank you for your post and welcome to the Community forum!

 

I am sorry to hear that you cannot confirm your bank. If you haven't already, please make sure to clear your cache and cookies, delete your browser history and wait for 48 hours to let the system reset. Otherwise, I would recommend calling our Customer Service to report the issue. 

 

If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'.

 

I hope this helps!

Martina 

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Tipaccio
Contributor
Contributor

hi @PayPal_Martina , unfortunately I still couldn't connect my bank.
my account therefore remains useless


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