balance

road2hero
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i payed something worth 200 and got refunded back, it says on my bank account but with my paypal, my balance is negative. it is the same amout that has been refunded to mine and i cannot purchase with my paypal right now because of my current negative balance, please help
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kernowlass
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@road2hero 

 

Normally if you have a negative balance then paypal will try and take the funds again from your funding source a few days later, if not then they will try and back up card you have linked to your paypal account.

 

So be careful clearing it or you may have x2 amounts transferring, 1 from paypal and 1 from you HOWEVER the second payment to arrive would be added as a 'credit +' to that paypal balance.

 

An easy way to clear it quickly is to get a mate or family member to send you a payment to your paypal via the friends / family option (as long as they don't fund it with a card there is no fee).



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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@road2hero 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


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road2hero
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it has been refunded to my bank becaue of the insufficient money on my bank account. however, my paypal account has thatmuch money as negative on mybank account so basically paypal used their money to pay for it. I am trying to resolve it by putting that much money on my bank account but it doesnt let me.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@road2hero 

 

Normally if you have a negative balance then paypal will try and take the funds again from your funding source a few days later, if not then they will try and back up card you have linked to your paypal account.

 

So be careful clearing it or you may have x2 amounts transferring, 1 from paypal and 1 from you HOWEVER the second payment to arrive would be added as a 'credit +' to that paypal balance.

 

An easy way to clear it quickly is to get a mate or family member to send you a payment to your paypal via the friends / family option (as long as they don't fund it with a card there is no fee).



Advice is voluntary.
Kudos / Solution appreciated.
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road2hero
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thank you so much, ill try and wait for a few days. if not, ill ask a friend and worst case scenario, i might inform paypal services.
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Shyla1
Contributor
Contributor
0.00200
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Lumanangelov
Contributor
Contributor
War not giving to my ay transfer to my bank account my money
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