Hi DKnight77,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If you've tried to add your card to your PayPal account, but it was declined and you received an error message, it may be because:
- Your card has previously been added to 2 different PayPal accounts. If your card has been added to 2 different PayPal accounts in the past, it cannot be added to a third.
- You entered an incorrect billing address. What to do: Check your card statement to ensure you're entering the correct address.
- You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times. What to do: Call us. We can help you finish linking your card.
- Your card company did not accept the $1 temporary authorisation charge sent by PayPal when you attempted to add the card. What to do: Call your card issuer to find out why they are rejecting the authorisation from PayPal. After they resolve the issue, try adding your card again.
Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.
Cristina
