acs.fisglobal.com refused to connect

SubhThom4
Contributor
Contributor
Greetings I'm trying to send money to other country, but after getting directed to the bank authentication page, I'm getting an error message of acs.fisglobal.com refused to connect. I tried contacting my bank about the same issue, but they confirmed that it wasn't their fault. I'm facing this issue since last three months, and all my transactions are stopped due to this. I request you to share some immediate solution for the issue. Thank you!
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3 REPLIES 3

PayPal_Martin
Moderator
Moderator

Hi @SubhThom4

 

Welcome to our Community!

 

This type of situation will require that an agent reviews the process in order to find out what is causing this issue and why the card verification process is not allowing payments. Unfortunately, we cannot take any direct action on accounts or provide specific information through contacts on this platform for data protection reasons. You will find ou c0ntact detail in the Hel/Contact Us section of your account. 

 

Thanks

 

Martin

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mehdiakbari472
Contributor
Contributor

britishstar
Contributor
Contributor

is there any update on this pls ?

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