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Wrong withdrawing account, what's the solution?

Contributor

Wrong withdrawing account, what's the solution?

I withdraw my funds the day before yesterday and it says "Transfer to bank - Completed" but when I check my bank account nothing appears. I put my card number on my payment method instead of account number, I think that is why I didn't receive anything on my bank account. Any solutions?

3 REPLIES 3
Contributor

Re: Wrong withdrawing account, what's the solution?

@Annamaria89 You found a solution yet?

 

Contributor

Re: Wrong withdrawing account, what's the solution?

@kernowlass any idea? thanks.

Moderator

Re: Wrong withdrawing account, what's the solution?

Hi yeyegrumal and welcome, 

 

If you have initiated a withdrawal to your bank and it is showing as completed on your side then this would mean that we have completed your request and sent the funds to your bank. If you put the wrong details in then it may be that your bank is trying to locate where to put the funds. If they are unable to do this then they will return your funds back to your PayPal account. This can take a few days. You can contact your bank in the meantime to see if there is anything they can do to locate the payment for you. 

 

I hope this helps

Paula