Withdrawing to Bank Account Transaction Failure

Lastbrother
Contributor
Contributor

Hi, I've been trying to withdraw my money from Paypal for over a month. Each time it pops up with the message "There’s a problem
Right now, we’re not able to complete this transaction." It just fails to send it at all. The status of the bank is "confirmed" and I double-checked the correct account. There are no locks on my account in any form and the help guide did not help me. I am unsure what the problem is that is causing this block. 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lastbrother 


Have you withdrawn funds before?
Are you withdrawing to a bank account or debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?
Is any debit cards billing address the same as your paypal account address?
Have you tried another browser / cleared your history/cache?
Have you tried withdrawing to the app?


Advice is voluntary.
Kudos / Solution appreciated.
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Lastbrother
Contributor
Contributor

Have you withdrawn funds before?

No
Are you withdrawing to a bank account or debit card?

Bank Account
What error message are you getting?

"There’s a problem
Right now, we’re not able to complete this transaction."

Have you verified/confirmed your bank account?

Yes
Are the funds cleared and not pending?

Yes
Are the funds in your countries currency?

Yes
Is the bank account in exactly the same name as your paypal account name?

Yes
Is any debit cards billing address the same as your paypal account address?

Yes
Have you tried another browser / cleared your history/cache?

Yes
Have you tried withdrawing to the app?

Yes

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Assiideeq
Contributor
Contributor
Hi, I've been trying to withdraw my money from Paypal for over a week now. Each time it pops up with the message "something not right please try again later." It just fails to send it at all. The status of the bank account is "confirmed" and I double-checked the correct account. There are no locks on my account in any form and the help guide did not help me. I am unsure what the problem is that is causing this block.
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PayPal_JonK
Moderator
Moderator

Hello @Assiideeq, @Lastbrother

 

Welcome! I'm sorry to hear you're running into issues transferring funds to your respective banks. Based on the information you've provided with @kernowlass' help, I would recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

 

Good luck and my apologies for any inconvenience this has caused.

 

 - Jon K


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